SitemapHuntington Bank rolled out new products and services in 2019 and also earned honors for customer satisfaction.
For the second year in a row, Huntington Bank was the nation’s largest originator by volume of Small Business Administration 7(a) loans, based on figures at the close of SBA fiscal 2019. It was the 11th consecutive year the bank led in the category.
Huntington claimed the top spots in the J.D. Power 2019 U.S. Banking App Satisfaction Study and the U.S. Online Banking Satisfaction Study. Both awards demonstrate the bank’s commitment to listening to customers, says William C. Shivers, regional president of Huntington Bank in the Mahoning Valley and Canton regions.
In May, Huntington rolled out a new business banking product suite with four aspects: fraud protection, unlimited transactions, simplicity and active insights. As a result, the deposit product suite contains two new checking accounts that include unlimited transactions.
Huntington also last year launched Zelle on its mobile and online banking platforms. Zelle enables person-to-person payment capabilities for its consumer banking customers.
Early in 2019, the bank was recognized by Greenwich Associates for excellence in the delivery of small business banking, middle-market banking and cash management services that help businesses.
Huntington middle-market banking received five national Greenwich Excellence Awards.
Financial literacy remained a focus for Huntington through financial support and classroom volunteerism. Huntington colleagues present financial literacy education using Junior Achievement curriculum as well as Huntington’s Reality Day programming, Shivers notes.
For the second consecutive year, Huntington adopted McGuffey Elementary School through the United Way of Youngstown and the Mahoning Valley’s Success After 6 Program. Huntington also works closely with the Boys & Girls Club of Youngstown to deliver financial literacy sessions to participating students.
The year 2019 marked the ninth-consecutive year Huntington gave away nearly 1,000 backpacks to help children get ready for the school year.
Neighborhood and economic development are also focal points for Huntington. The bank is involved with Youngstown Neighborhood Development Corp. and Trumbull Neighborhood Partnership, as well as Youngstown Business Incubator and area chambers of commerce.
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